October 17, 2017

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Integrated Real Estate Information

ServiceLink, a Black Knight company, is the premier provider of origination- and default-related products and services to the mortgage and finance industries nationwide, including appraisal, valuation, flood certification, asset management, sub-servicing field services, property preservation, default title services and more. ServiceLink blends the right mix of experience and technology to simplify the default process, support loss mitigation efforts, and help our clients mitigate risk and gain processing efficiencies that reduce operating costs and drive value throughout the life of the loan. Through its predecessor companies, ServiceLink has been providing transaction services to the mortgage industry for more than 47 years and has transformed how lenders and servicers do business by providing integrated mortgage solutions for the origination and default servicing markets.

NHDirect is a product provided by ServiceLink National Flood, LLC. (SLNF), one of the largest and most experienced flood certification vendors. As the industry leader in technology and service, SLNF is uniquely positioned to meet our customers’ needs across all business lines. Our NHDirect product offers customers a full suite of services, including all required state-mandated hazard disclosures and supplemental hazards such as Radon gas exposure, Airport influence areas, Megan’s law disclosures, and Military ordinance. Additional products such as Tax and Environmental data are available as an add-on to the NHDirect report.

Premier Customer Service

Committed to being the most responsive disclosure firm in the industry, NHDirect has made customer service the primary focus. In addition to standard services, such as tracking orders and providing technical support, NHDirect offers a customer friendly website, allowing for credit card payments, corrections and e-mail functionality.

Flexible Connectivity Options

NHDirect makes the Disclosure order and delivery process simple and efficient. We offer a variety of convenient as well as customized ordering options, including Internet applications and EDI connections.

Security

SLNF has established a world class data center in Dallas that meets or exceeds industry standards for both physical and network security.

     Physical Security

  • Redundant UPS systems
  • FM200 gas fire suppression system
  • In-room, redundant environmental controls
  • Extended run time generator
  • Restricted access and video surveillance

     Network Security

  • System compliant with SOX, GLB requirements
  • Redundant high-end Cisco Systems perimeter firewalls
  • 24/7 intrusion detection/prevention
  • Critical customer data protected through encryption, secure FTP, HTTPS interfaces
  • Internal and external audits regularly performed
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